News CenterDecember 3, 2013
Workforce optimization features and training can dramatically optimize and improve everyday business processesNovember 1, 2013
Are your customer initiatives also boosted by the "Voice of the Agent"?November 1, 2013
Increase Contact Center Security and Performance with added Webcam Monitoring
Scale New Heights with CSI and Virtual Observer.
Our Robust Call Monitoring Solution Offers:
- The Easiest Way To Transform Your Contact Center's Performance
- An Enterprise Ready Recording Solution Which Scales With Your Requirements
- The Assurance Of A Support Team Who Cares About Your Success
"We use Virtual Observer (VO) as a major training tool. Within the past year we have hired many new employees, and VO has helped management see their progress."
- Gail Kunda