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Scale New Heights with CSI and Virtual Observer.
Our Robust Call Monitoring Solution Offers:
- The Best Value To Price In The Call Recording Industry
- The Easiest Way To Transform Your Call Center's Performance
- The Assurance Of A Support Team Who Cares About Your Success
Coordinated Systems, Inc., of East Hartford, CT, is pleased to introduce the next generation of the Virtual Observer call recording and quality optimization suite, a completely web-based user interface with powerful real-time
dashboard analytics. Continue reading...
- Quality Monitoring Features
- Professional Services
- Quality Monitoring Solutions By Industry
- Supported Phone Systems
- Call Recording Methods
"Aside from loving the ease and convenience of recording Customer Service Representatives (random scheduling / once a CSR is added there is no need to follow up to ensure they are being recorded) it is very user friendly when retrieving calls for monitoring purposes and feedback"
- June Bruce
A. Duie Pyle
A. Duie Pyle

