Contact Us
Phone:860-289-2151
Fax:
860-289-4462
You can also use any of the contact forms on the sidebar. Use the "Quick Contact Form" to send us a quick message!
Mailing:
165 Burnside Avenue
East Hartford, CT
06108
USA
- Contact Center Quality Monitoring Features
- Professional Services
- Quality Monitoring Solutions By Industry
- Supported Phone Systems
- Call Recording Methods
"One of the immediate benefits was our ability to monitor that large influx of new associates we have at our season. Being able to give them feedback on their performance quickly and correct areas where they are having trouble has lower our attrition, during that critical period, and saved us money. We highly recommend Virtual Observer for other e-commerce contact centers. The features, cost, and ease of use along with the good customer service provided by CSI makes this system an excellent choice"
- Jason Phillipson
Harry and David
Harry and David
Build Your Solution
Request a Demo
Quick Contact Form
No time to chat or call? Use our quick contact form and we will respond shortly to your call recording need.
or call us at 860-289-2151
News Center
May 10, 2013WFM integrations done right: AvayaApril 16, 2013
Experience, Synergy and Integration Provides Virtual Observer Community WFM with an AdvantageFebruary 22, 2013
Workforce Management IT Checklist
