Automatic Archiving

Gain access to virtual endless storage of recorded events

The Auto-Archiving module works within Virtual Observer (VO) Professional, a simple, effective and affordable quality assurance solution for call centers. VO is fully customizable and designed to continuously improve the performance of your call center agents. VO is available in a wide array of configurations designed to work with call centers of all sizes. VO's Auto-Archiving module gives you the ability to automatically store your data to NAS or SAN for virtual endless storage.

Features:

• Unlimited Storage Space
• Automatically works behind the scenes
• Automatically purges events based on custom defined criteria
• Set permissions for archive access security levels

Big Time ROI...VO's Auto-Archiving enables you to:

• Save on hardware costs by not needing to purchase additional space
• Reduce risk of system failure due to unavailable disk space
• Reduce labor of manually purging and archiving events

How It Works For You:

• Auto-Archiving duplicates each recorded event and saves it to NAS or SAN
• Investigate Encryption options to meet security standards