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E-Learning: Reinvented:
Virtual Observer’s E-Learning capabilities have been taken to the next level with Agent Portal, where agents are able to log in and access a queue of learning tasks right from within the portal.

Quality Monitoring Features

"I looked at several other call recording vendors, many whom were much more expensive and included many extra features that seemed beyond what was really needed. CSI's soft sell approach helped me make the decision. I appreciated the patience CSI exhibited. Part of the decision to choose Virtual Observer was also because it was be easy to prove out the return on investment. Being so cost effective, the performance gains show a positive return within the first year"

- Steve Addy
Day-Timers