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Scale New Heights with CSI and Virtual Observer.
Our Robust Quality Monitoring System Offers:
- The Easiest Way To Transform Your Call Center's Performance
- The Assurance Of A Support Team Who Cares About Your Success
- The Foundation Of 30+ Years In Business
Coordinated Systems, Inc., of East Hartford, CT, is pleased to introduce the next generation of the Virtual Observer call recording and quality optimization suite, a completely web-based user interface with powerful real-time
dashboard analytics. Continue reading...
- Quality Monitoring Features
- Professional Services
- Quality Monitoring Solutions By Industry
- Supported Phone Systems
- Call Recording Methods
"We use Virtual Observer’s Dual-Screen capture and audio capture to monitor customer communications with our in-house Customer Service and Technical Support Departments. The evaluation component assists us in improving our customer communications"
- Gary Mauricio
StarTech.com
StarTech.com
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