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Nothing Casual About This Massachussets Company's GrowthJuly 19, 2010
Innovation in the Call Recording SpaceJune 11, 2010
Unified Communications Dealers: Enhance Revenue Streams with App SalesJune 11, 2010
Future Contact Centers Are in the Hands of our ChildrenJune 11, 2010
Healthcare Facility Creates Call Center of ExcellenceJune 11, 2010
Over 37 years in business, CSI's CEO speaks to longevity and successApril 19, 2010
The Rewarding, Renewing Cycle of Sales-Technical-SalesFebruary 23, 2010
CSI earns Partner Loyalty Recognition honor at 2010 NACR Sales ConferenceFebruary 3, 2010
Health System Provider Extends Quality Process to Call Center Using Call Recording...January 19, 2010
Virtual Observer & Server Virtualization: Lean, Green & Mean
Hot Topics: Virtual Observer Call Monitoring
"We use Virtual Observer’s Dual-Screen capture and audio capture to monitor customer communications with our in-house Customer Service and Technical Support Departments. The evaluation component assists us in improving our customer communications"
- Gary Mauricio
StarTech.com
StarTech.com

