Employment - CSI seeks experienced customer support reps

We are actively seeking customer support reps to join our professional support team.

Positions are available for Customer Support Representatives. We are looking for individuals with solid business-to-business customer service experience in a high-tech environment. Required skills include a working knowledge of windows-based software and operating system usage. Call Center training experience is a plus. This exciting position will involve responding to and managing support calls, managing customer projects, training and onsite implementations.

These positions are located in our corporate office in East Hartford, CT. Interested candidates can fill out our employment inquiry form.

"One of the immediate benefits was our ability to monitor that large influx of new associates we have at our season. Being able to give them feedback on their performance quickly and correct areas where they are having trouble has lower our attrition, during that critical period, and saved us money. We highly recommend Virtual Observer for other e-commerce contact centers. The features, cost, and ease of use along with the good customer service provided by CSI makes this system an excellent choice"

- Jason Phillipson
Harry and David