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December 19, 2007
Featured content: VO Live

November 29, 2007
CSI selected for Avaya DevConnect Gold program

July 27, 2007
CSI seeks technology sales candidates

July 17, 2007
Harry & David scale up their call quality monitoring for the holidays

June 4, 2007
CSI seeks candidates for marketing internship

April 3, 2007
CSI seeks candidates for customer service position

March 5, 2007
Daylight Savings Time announcement

February 22, 2007
Virtual Observations # 6

February 20, 2007
Results Companies Inc. selects Virtual Observer to rapidly create better trained customer service agents

February 1, 2007
Gain valuable customer insight with VO Survey

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Hot Topics: Virtual Observer Call Monitoring

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"I have had many experiences with call monitoring in the past. I LOVE Virtual Observer from its thumbnails of desktops to its ability to interact with employees while they are on a call. I also have positive comments for the training as it is tailored around who is attending. The more interactive the participants the better the training was. The trainer was excellent!"

- Kara Fitzgerald
Lockheed Federal Credit Union