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January 8, 2007
Announcing enhancements to our line-up of quality monitoring features

December 27, 2006
CSI seeks experienced call center applications developers

December 20, 2006
Maverik, Inc. leverages VoIP technology...

December 13, 2006
CSI seeks call center solution sales candidates

December 12, 2006
CSI goes live with the Virtual Observations Call Center Blog!

December 5, 2006
CSI customer Harry & David spreads holiday cheer to troops in Afghanistan

October 6, 2006
Virtual Observations # 5

October 4, 2006
Quality monitoring company updates breakthrough call logging software with encryption and unlimited storage

August 17, 2006
An Interview with CSI's Product Development Manager

August 1, 2006
Virtual Observations # 4

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Hot Topics: Virtual Observer Call Monitoring

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"I have had many experiences with call monitoring in the past. I LOVE Virtual Observer from its thumbnails of desktops to its ability to interact with employees while they are on a call. I also have positive comments for the training as it is tailored around who is attending. The more interactive the participants the better the training was. The trainer was excellent!"

- Kara Fitzgerald
Lockheed Federal Credit Union