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Partners

Thank you for your interest in the Virtual Observer Partner Network.

CSI Partner Pledge:

Coordinated Systems, Inc. pledges to work with our partners and develop a strong, mutually beneficial relationship where the common goal of great customer experiences is realized.

CSI currently partners with select phone system dealers and technology companies. If you are interested in becoming a partner, please use the "Quick Contact Form" on the right hand sidebar, and we will put you in touch with our Partner Evaluation Group.

Once approved as a partner, we offer multiple tools to help you deliver bulletproof call recording to your customer base, including:

Personalized Sales Brochures
Call Recording ROI Calculators
Lead-Generating Call Recording widgets for your website
Powerpoint Presentations
Engaging Webex demonstrations for your sales team
Professional proposal and specification writing

Put us to work for you as a logical extension of your sales team. We'll deliver the demonstrations, paperwork and satisfied customers!

"Kids Doc at Children’s Memorial Hospital, Chicago installed Virtual Observer in June 2007. We monitor all incoming and outgoing calls for 40 agents. By recording all calls and auditing data and productivity reports for each team, individual registrar and nurse managers can determine how to reduce hold times, transfer fewer calls and provide more callers with what they need with just one call. This tool also improves management’s ability to train and coach staff to enhance the customer experience. The call center uses internally designed evaluation templates to measure quality, accuracy and completeness of contact with families"

- Tobey Aronsohn
Childrens Memorial Hospital