Why partner with VO?
CSI has a long, revered history
We have a flawless reputation in the industry, having been in business since 1972
We treat our customers, employees, partners and vendors all in the same professional manner.
CSI will partner with your company on promotional efforts such as press releases, trade shows, web promotion
CSI offers an aggressive partner discount pricing model
We've been building great customer experiences since 1972
Virtual Observer stands out among the crowd:
Virtual Observer (VO) is extremely flexible and scaleable
VO can record all calls, a specific number of calls, block of time, and on demand
VO includes screen capture functionality
VO works well with others - CTI, IVR, CRM, VOIP
VO works across multiple locations
VO's robust reporting system compares favorably against the competition
VO is installed in hundreds of call centers of all sizes
CSI's Partners benefit greatly:
Your customers will appreciate the value
Customer ROI is experienced rapidly
You can make a tremendous profit on our solutions - and still beat the industry giants
Our solution demos extremely well, globally, using a simple WebEx connection
Virtual Observer (VO) Professional 3.0 is CSI's popular random sample call recording and quality assurance solution. It should be easier than ever to sell because VO Pro is steadily taking market share from some of the more expensive, well known competitors in the call recording industry. We're doing this by packing VO Pro with all the expected features, superior support and enhanced customer satisfaction. Sales of VO are exploding and we're gaining more and more visibility in the marketplace.
How else can CSI help you sell VO?
Remember we're with you every step of the way:
Qualifying prospects
System design
Product demos
Quotes and Proposals
Close and Win
Implementation and Success
Empowering Your Sales Team With Virtual Observer
Long-Term Goals:
Educate and empower your sales team with the tools and training needed to identify, close and develop Virtual Observer customers
Establish a consistently increasing pipeline of highly targeted prospects, new sales and satisfied customers
What You Can Expect From Us:
Reliable sales support
Expert technical support
Healthy profit margin
Continuous research and development
Cross-promotional opportunities
Training available when needed
How We Fulfill Partner Needs:
Partner support group established to assist in sales and technical support.
Virtual Observer 3.0 is highly robust yet priced affordably, allowing partners to win sales yet earn high margins
Virtual Observer R&D team is continually updating software and developing new concepts to improve performance
We will collaborate on website link exchanges, press releases, and misc. marketing collateral
What We Expect From You:
Dedication to training and learning
Trust our methodologies
Precise execution of our proven sales and service processes
Ability to respond to customer inquiries within 24 hours
Marketing VO on your website and in your pr and advertisements (coop ad money is available)
Open and honest communications