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CSI - Coordinated Systems, Inc. Our biggest differentiator is our people... wait until you see the difference in yours!
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"I have on occasions simply enjoyed a very social, easy-going, and yet highly technical banter with Technicians who are as passionate about their work as I am, but just as able to be personable. Kudos, to whoever it was that saw the need to have qualified, real, and personable support staff to talk with. This delicate balance of personality and teeth-grindingly accurate Technical aptitude is far too rare!"

- Richard Prescott
Iron Mountain
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Consulting

Consulting

CSI is available for consulting when you need help with:

  • Optimizing your call center quality assurance process
  • Structuring your evaluation forms
  • Customizing your reports
  • Deploying VO in your organization
  • Training your supervisors and agents
  • Defining baseline metrics
  • Choosing complimentary vendors such as phone systems integrators, cti providers, workforce management vendors
  • and much more...just ask!

  • CSI - building great customer experiences since 1972

    Coordinated Systems, Inc.     165 Burnside Avenue     East Hartford, CT 06108     860-289-2151