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"The upgrade went very smooth from a technical standpoint. The features/value of the new software were worth the time and the effort, and they have been helpful. The main features I liked were the programs running as services, the auto scheduler (so we don't forget to run) and the audio view of the recording to find the voice portions. Overall it's been good. We will continue to look at upgrades like screen shots and CTI connections as we grow into this."

- Mark Nelson
Goodyear Tire and Rubber Co.
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Home > Products & Solutions > 3com VoIP Call Recording

3com Call Recording

3com Call Recording

3com VoIP Call Recording - Virtual Observer

Virtual Observer

Virtual Observer (VO) supports recording technologies for many models of 3com phone systems, including enterprise scale VoIP models such as those listed below.

VO connects using several different methods, including:

- 100% recording or selective VoIP recording

Virtual Observer supports the following models of 3com Phone Systems:

3com NBX IP Telephony

The following 3com communications components are supported for integration:
3com IP Contact Center
3Com eXchange Call Center

If your 3com model is not listed, it may still be supported or engineered...please consult with your account representative with any compatibility questions!

Download the Virtual Observer PDF!

CSI - building great customer experiences since 1972

Coordinated Systems, Inc.     165 Burnside Avenue     East Hartford, CT 06108     860-289-2151