Our Media Encryption module works within Virtual Observer (VO) 3.0 Professional, a simple, effective and affordable quality assurance solution for call centers. VO is fully customizable and designed to continuously improve the performance of your call center agents. VO is available in a wide array of configurations designed to work with call centers of all sizes. VO's Media Encryption module will prevent unauthorized playback of your recorded customer events.

Features:

• 256-Bit "Advanced Encryption Standard" compliance
• Store and archive media in encrypted format
• Files are decrypted locally to prevent network exposure
• Meets Visa's "Payment Card Industry - Data Security Standard"

  Big Time ROI...VO's Media Encryption enables you to:

• Comply with security and data standards
• Protect your valuable customer information from unauthorized access

  How It Works For You:

  1. No impact to your current processes (everything is behind the scenes)
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