API Integrations
Virtual Observer works really well with others!Virtual Observer works straight out of the box with most leading PBX vendors. CSI’s Professional Services Team can also integrate with most popular phone system APIs for a "no hardware" implementation.
CSI has experience with all major vendors in the call center industry, such as:
- Avaya
- Cisco
- Siemens
- Nortel
- Shoretel
- Mitel
- NEC
- 3com
- Aspect
- ZeaCom
"I have on occasions simply enjoyed a very social, easy-going, and yet highly technical banter with Technicians who are as passionate about their work as I am, but just as able to be personable. Kudos, to whoever it was that saw the need to have qualified, real, and personable support staff to talk with. This delicate balance of personality and teeth-grindingly accurate Technical aptitude is far too rare!"
- Richard Prescott
Iron Mountain
Iron Mountain

