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API Integrations

Virtual Observer works really well with others!

Virtual Observer works straight out of the box with most leading PBX vendors. CSI’s Professional Services Team can also integrate with most popular phone system APIs for a "no hardware" implementation.

CSI has experience with all major vendors in the call center industry, such as:

Avaya
Cisco
Siemens
Nortel
Shoretel
Mitel
NEC
3com
Aspect
ZeaCom

In addition, our engineering team can explore writing custom connectors to phone systems which are not currently supported. Feel free to inquire today by filling out our "Quick Contact Form" on the right hand sidebar.

"I have on occasions simply enjoyed a very social, easy-going, and yet highly technical banter with Technicians who are as passionate about their work as I am, but just as able to be personable. Kudos, to whoever it was that saw the need to have qualified, real, and personable support staff to talk with. This delicate balance of personality and teeth-grindingly accurate Technical aptitude is far too rare!"

- Richard Prescott
Iron Mountain