Virtual Observer - Call Recording & Quality Monitoring Solutions
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Call Recording Methods

Virtual Observer (VO) offers multiple methods to record your customer interactions. From traditional analog/digital/tdm recording to VoIP call recording. In most situations, VO provides a seamless transition for one recording method to the next, protecting your valuable investment. We've been doing this for a long time, and have many ways to record your calls, from on-demand recording to T1 recording to the latest API integrations, we promise to deliver the most cost effective and productive recording configuration possible.

Please browse the various methodologies on the left. We also have a menu of supported phone systems on the sidebar as well.

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"What we like most about Virtual Observer is the security: PCI standards, Internal Security, Ease of use – it should be simple. Customization and flexibility is also important -- being able to integrate with different phone systems, customizable reports, customizable columns/fields"
- Todd DeBoer
Baudville, Inc.
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