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Professional ServicesIntegrated Evaluation
Dashboard Analytics
Integrated Screen Capture
Rules-Based Screen Capture
E-Learning
Workforce Management
Desktop Analytics
Agent Portal
Multi-Channel Interaction Recording
VO Live
Performance Reporting
Data Defender
Auto-Archiving
CTI/SMDR Integration
Surveys
Speech Analytics
Customer Success Stories
Solutions By Industry
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Supported Phone SystemsFinancial & Banking
Catalog & E-Commerce
Call Center Services
Technology
Municipal & Utility
Manufacturing
Travel & Entertainment
Recording Methods
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Call Logging & 100% Total Recording
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NewsCenterCall Logging & 100% Total Recording
VoIP Call Recording
API Integrations
Avaya DMCC/CMAPI Recording
Recording Methods
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"I looked at several other call recording vendors, many whom were much more expensive and included many extra features that seemed beyond what was really needed. CSI's soft sell approach helped me make the decision. I appreciated the patience CSI exhibited. Part of the decision to choose Virtual Observer was also because it was be easy to prove out the return on investment. Being so cost effective, the performance gains show a positive return within the first year"
- Steve Addy
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No time to chat or call? Use our quick contact form and we will respond shortly to your call recording need.
or call us at 860-289-2151
