Support

Our biggest differentiator is our customer service. Wait until you see the difference in yours!

We've been building great customer experiences since 1972. There are many reasons why we are able to maintain a 97.5% customer retention rate. Among the reasons:

• With permission, we can proactively monitor all installs and typically detect and fix any issues before they become problems
• We employ experienced support professionals who truly appreciate and care about your business
• Our pro-customer strategy allows you to shop for other complimentary technologies vs. having to shop for call recording again
• When you call us, you can always rest assured that a human will answer the phone.

Customers can choose from either Standard Support program or the Mission Critical 24x7 Support Program.

Please ask your solution engineer for a comparative description so you select the right program for your organization.