3com Call Recording Solutions

Virtual Observer (VO) supports recording technologies for many models of 3com phone systems, including enterprise scale VoIP models such as those listed below.

VO connects using several different methods, including:

- 100% recording or selective VoIP recording

Virtual Observer supports the following models of 3com Phone Systems:

3com NBX IP Telephony

The following 3com communications components are supported for integration:
3com IP Contact Center
3Com eXchange Call Center

If your 3com model is not listed, it may still be supported or engineered...please consult with your account representative with any compatibility questions!

Recording Methods

"We chose CSI because it was a very affordable product that provided as many or more features than the pricey competition. They offer a product that allows small organizations to monitor quality like large organizations do. Actually, the VO product has more features than the one that I used when working for a large third party call center (33,000 + employees)."

- Margaret Hooper
Pica Group