Virtual Observer - Call Recording & Quality Monitoring Solutions
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Integration Phone Systems

3com Call Recording Solutions

Virtual Observer (VO) supports recording technologies for many models of 3com phone systems, including enterprise scale VoIP models such as those listed below.

VO connects using several different methods, including:

- 3COM Active Recording
- 100% recording or selective VoIP recording

Virtual Observer supports the following models of 3com Phone Systems:

3COM VCX SIP
3com NBX IP Telephony

The following 3com communications components are supported for integration:
3com IP Contact Center
3Com eXchange Call Center

If your 3com model is not listed, it may still be supported or engineered...please consult with your account representative with any compatibility questions!

"What we find most beneficial is the ability to: View which agent is recording at any given time. Option to manually add agents to view segments, positions & times"
- Michelle Maldonado
Fox Racing
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