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Comdial - Vertical - Vodavi Call Recording Solutions

Virtual Observer (VO) supports recording technologies for many models of Alcatel phone systems.

VO connects using several different methods, including:

- selective recording through analog service observe
- 100% recording through extension side tapping
- 100% recording through trunk or t1 tapping
- 100% recording or selective VoIP recording

Models supported:

Comdial DX
Comdial FX
Comdial MP5000
Vertical IP
Vodavi

If your Comdial - Vertical - Vodavi model is not listed, it may still be supported or engineered...please consult with your account representative with any compatibility questions!

Call Recording Methods

"I have had many experiences with call monitoring in the past. I LOVE Virtual Observer from its thumbnails of desktops to its ability to interact with employees while they are on a call. I also have positive comments for the training as it is tailored around who is attending. The more interactive the participants the better the training was. The trainer was excellent!"

- Kara Fitzgerald
Lockheed Federal Credit Union