Home > Supported Phone Systems

Supported Phone Systems

Virtual Observer is compatible with most popular phone systems such as Avaya, Cisco, ShoreTel, NEC, Nortel, Siemens, etc.

Please browse the list of phone systems on the left sidebar menu to find yours.

If you don't find your phone system on the list, please be aware we can connect to many different systems which are not on this list.

Other supported phone systems include:

Ascom
Aspect
Bosch
EADS
eOn
Ericsson
Fujitsu
Inter-tel
LG
Panasonic
Philips
Rockwell
Selta
SIP (Voip)
Telrad
Tadicom
Toshiba
VOX (Voip)

The icons below represent the most important benefits gained with Virtual Observer. You'll notice them across each specific page:

Recording Methods

"We chose CSI because it was a very affordable product that provided as many or more features than the pricey competition. They offer a product that allows small organizations to monitor quality like large organizations do. Actually, the VO product has more features than the one that I used when working for a large third party call center (33,000 + employees)."

- Margaret Hooper
Pica Group