NEC Call Recording Solutions
Virtual Observer (VO) supports recording technologies for many models of NEC phone systems.
VO connects using several different methods, including:
- selective recording through analog service observe
- 100% recording through extension side tapping
- 100% recording through trunk or t1 tapping
Current models include:
Univerge Series
Q-Master Contact Center
Legacy models include:
NEC Aspire
NEC Electra Elite
NEC NEAX 2000
NEC NEAX 2400 IMS
NEC NEAX 2400 IPK
NEC NEAX 2400 IPX
NEC NEAX1000
NEC Professional
Nitsuko (now NEC) DX2E, DXE 32, DX32 i-PABX, i-Series
If your NEC model is not listed, it may still be supported or engineered...please consult with your account representative with any compatibility questions!
"We use Virtual Observer’s Dual-Screen capture and audio capture to monitor customer communications with our in-house Customer Service and Technical Support Departments. The evaluation component assists us in improving our customer communications"
- Gary Mauricio
StarTech.com
StarTech.com

