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Samsung Call Recording Solutions

Virtual Observer (VO) supports recording technologies for many models of Samsung phone systems.

VO connects using several different methods, including:

- selective recording through analog service observe
- 100% recording through extension side tapping
- 100% recording through trunk or t1 tapping
- 100% recording or selective VoIP recording

Supported models include:

Samsung DCS-828
Samsung Inforex

If your Samsung model is not listed, it may still be supported or engineered...please consult with your account representative with any compatibility questions!

Recording Methods

"I have on occasions simply enjoyed a very social, easy-going, and yet highly technical banter with Technicians who are as passionate about their work as I am, but just as able to be personable. Kudos, to whoever it was that saw the need to have qualified, real, and personable support staff to talk with. This delicate balance of personality and teeth-grindingly accurate Technical aptitude is far too rare!"

- Richard Prescott
Iron Mountain