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Siemens Call Recording Solutions

Virtual Observer (VO) supports recording technologies for many models of Siemens phone systems.

VO connects using several different methods, including:

- selective recording through analog service observe
- 100% recording through extension side tapping
- 100% recording through trunk or t1 tapping
- 100% recording or selective VoIP recording

Supported models include:

Siemens Hicom 100E
Siemens Hicom 150E
Siemens Hicom 300E
Siemens Hicom 330E
Siemens Rolm 9751CBX
Siemens HiPath 3000 series
Siemens HiPath 4000 series
Siemens Realitis DX

If your Siemens model is not listed, it may still be supported or engineered...please consult with your account representative with any compatibility questions!

Recording Methods

"From my perspective the ability to utilize the tool as a way to measure effectiveness and our ability to use it for training and development purposes are important. Also, having two locations it gives my Leadership Team the ability to collaborate when reviewing monitoring sessions"

- Mike Palumbo
Iron Mountain