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Please contact CSI at 860-289-2151 if you need immediate assistance. All CSI Support Issues are now handled and resolved entirely through our internal CRM. At CSI, customer service is proactive - meaning status updates are provided proactively with a phone call or email detailing resolution or escalation.

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CSI - building great customer experiences since 1972

Coordinated Systems, Inc. 165 Burnside Avenue East Hartford, CT 06108 860-289-2151

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	Technical Support Contact Information Support Inquiry Knowledge Base Browse FAQs Search Downloads Testimonials "Dear CSI, I am the Director of Customer Service with Cooper Crouse Hinds in Syracuse NY. Upon starting my new position in June 2005, it was my imperative to improve our customer service to world class levels while maintaining our current output. Included in my short and long term stratgey was training and assessment of performance. I realized we had an older version of Virtual Observer and used is sparingly to listen to my team of CSR's. The CSI team was able to talk us through an implementation plan as well as train us on the new functionality. I am extremely pleased with the new functionality -- it provided a great value to our organization. I am routinely listening and evaluating our agents, and package day to day calls for upper management to review." - Steve McQueen Cooper Crouse Hinds		Products & Solutions \| Tech Support \| Partners \| About CSI \| Newsroom \| Contact Us No time to chat or call? Use our quick contact form and we will respond shortly! first name last name company email address phone number how did you find us? comments Home > Technical Support > Knowledge Base > Browse FAQs Browse Frequently Asked Questions Browse Frequently Asked Questions Please contact CSI at 860-289-2151 if you need immediate assistance. All CSI Support Issues are now handled and resolved entirely through our internal CRM. At CSI, customer service is proactive - meaning status updates are provided proactively with a phone call or email detailing resolution or escalation. Click here to print this content. CSI - building great customer experiences since 1972 Coordinated Systems, Inc. 165 Burnside Avenue East Hartford, CT 06108 860-289-2151 Products & Solutions \| Tech Support \| Partners \| About CSI \| Newsroom \| Contact Us \| Sitemap Build Your Solution \| Request a Demo \| Call Center Quality Monitoring \| Newsroom Sitemap