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"Since the implementation of the updated version of VO, there have been many differences that I have found beneficial in my everyday use. With the new Query Wizard feature, you are able to define virtually any piece of data that you need and sort accordingly. Reporting is much more efficient now. Listening to calls is much easier now with the visual event player. The make media list feature with web playback has a lot of benefits, although I haven't had the opportunity to really put this feature to use yet…Overall a very happy user!"

- Yvonne Toutant
Resolution, Inc
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Home > Technical Support > Knowledge Base

Knowledge Base

Knowledge Base

Please contact CSI at 860-289-2151 if you need immediate assistance. All CSI Support Issues are now handled and resolved entirely through our internal CRM. At CSI, customer service is proactive - meaning status updates are provided proactively with a phone call or email detailing resolution or escalation.

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CSI - building great customer experiences since 1972

Coordinated Systems, Inc.     165 Burnside Avenue     East Hartford, CT 06108     860-289-2151

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