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"The upgrade went very smooth from a technical standpoint. The features/value of the new software were worth the time and the effort, and they have been helpful. The main features I liked were the programs running as services, the auto scheduler (so we don't forget to run) and the audio view of the recording to find the voice portions. Overall it's been good. We will continue to look at upgrades like screen shots and CTI connections as we grow into this."

- Mark Nelson
Goodyear Tire and Rubber Co.
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Please contact CSI at 860-289-2151 if you need immediate assistance. All CSI Support Issues are now handled and resolved entirely through our internal CRM. At CSI, customer service is proactive - meaning status updates are provided proactively with a phone call or email detailing resolution or escalation.

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CSI - building great customer experiences since 1972

Coordinated Systems, Inc.     165 Burnside Avenue     East Hartford, CT 06108     860-289-2151

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