"From my perspective the ability to utilize the tool as a way to measure effectiveness and our ability to use it for training and development purposes are important. Also, having two locations it gives my Leadership Team the ability to collaborate when reviewing monitoring sessions"
- Mike Palumbo
Quick Contact Form
No time to chat or call? Use our quick contact form and we will respond shortly to your call recording need.
or call us at 860-289-2151
Connect with CSI:
News CenterDecember 3, 2013
Workforce optimization features and training can dramatically optimize and improve everyday business processesNovember 1, 2013
Are your customer initiatives also boosted by the "Voice of the Agent"?November 1, 2013
Increase Contact Center Security and Performance with added Webcam Monitoring